
BCS Owners Jane & Stowe Talbot
BCS Sustainability Program
Dear friends of BCS,
As third generation owners of Bellingham Cold Storage, our family has always focused on the long-term growth and success of the company. That long-term perspective impels us to focus on how our decisions as a company affect those around us. We can't afford to take a short-term, profit-only attitude if we are to continue to prosper as a company generations from now. We are proud of the work we do and our commitment to good corporate stewardship. As part of that effort, BCS maintains a Sustainability Program which looks at all the ways we as a company impact those around us.
The goal of our Sustainability Program is for us to recognize and take responsibility for the consequences of our actions, and then go further to bring about positive impacts. In simplest terms, the Sustainability Program organizes and articulates how BCS can be a beneficial steward for the community and the environment, sets goals for the future, and then measures the progress objectively. Our program concentrates on four target areas of impact: Employees, Customers, Community and Environment. A Sustainablity Committee is tasked with providing leadership to this effort and communicating the message throughout the plant.
Although BCS is a relatively small company, our roots in the community run deep, and we know that our actions have important consequences. A commitment to social responsibility and environmental sustainability has always been part of our corporate DNA, one that is embraced by our entire management team. As we expand and refine the program over the coming years, we encourage feedback and ideas from everyone.
Sincerely,
Stowe & Jane Talbot
Owners
Community
Employees

BCS Employee Picnic
BCS seeks to create an innovative and engaging culture where employees feel welcomed, appreciated, included, and inspired. We know that happy and healthy employees make for a successful company. BCS is proud of the longevity of our employees' tenure, our low turnover rate and high level of job satisfaction.
BCS has a number of programs to recognize the achievements of our employees, and we encourage them to take an active role in environmental sustainability and community outreach.
List of Current Achievements
- ESL / Citizenship — BCS offers its employees free classes in English, math and US citizenship preparation.
- Scholarships — BCS offers up to $500/year in tuition to employees wishing to continue their education.
- 4-H Youth Development Program — BCS sponsors employees' families participating in local 4H programs.
- Employee Hardship Donations — In cases of employee emergencies beyond their control, BCS steps forward at their discretion to provide ongoing financial and material support for their immediate needs.
- School Program Support — BCS sponsors employee children's school programs such as sports teams, music programs, field trips, PTA, etc.
- Sensitivity Training — BCS strives to create a safe and inclusive working environment for all. Mandatory training classes are conducted for all employees to enhance their awareness of diversity in the workplace.
- Workplace Literacy — Bellingham Cold Storage believes strongly in investing in our employees. To this end, we provide a robust "Workplace Literacy Program" for all our employees, teaching a range of skills needed not only for work, but for home, family life, and continuing education. Classes cover English, GED preparation, computer skills. These study groups empower BCS employees through continued education, and these employees in turn show greater loyalty to the company in return; it's a win - win situation for sure.
- Smart Commuter Program — At Bellingham Cold Storage, we try to do our part to foster environmental sustainability, and make that a part of our everyday business model. One such initiative is our "SMART Commuter Program", which incentivizes employees to find alternatives to single occupancy vehicles in their commute to work. On any given day, we now have over a third of our employees either carpool, bike, bus, or walk to work. BCS was recognized by EPA as "Best Workplaces for Commuters", and we have twice won the Governor's Award for innovation in workplace commuting.
- Employee Recognition Programs:
- Employee of the Month — Each month employees select one of their own for recognition of outstanding workplace achievement. At the end of the year, one of the twelve recipients is then chosen as "Employee of the Year".
- Safety Programs — For every three consecutive months without a "lost-time" accident, $3,000 is distributed amongst all employees.
- Awards and Appreciation Dinner — BCS hosts an annual banquet for all present and retired employees to recognize and celebrate the past year's accomplishments and to give thanks for their efforts and service.
- Employee Empowerment:
- KAIZEN implementation projects — Kaizen, a Japanese term meaning "change for the better", is a philosophy of continuous improvement of processes in business, management, engineering and manufacturing. Employees identify processes that seem redundant, require unnecessary hard work, or can be improved to make their job safer or more efficient. This program empowers them to have a positive contribution to their workplace.
- BCS Core Values were drafted and adopted by the employees themselves:
- Teamwork — We support the concept of teamwork. We encourage fellow employees in their efforts to do a good job, helping whenever possible.
- Integrity — We treat all people and property with honesty and respect, and are dedicated to building trust with our employees and customers.
- Quality — We are enthusiastically committed to providing the highest standards of service, product and performance.
- Accountability — We willingly accept responsibility for our actions.
- Attitude — We have a positive outlook and progressive approach toward our jobs, customers and fellow employees.
Goals
- Continue to give positive recognition.
- Promote healthy lifestyles.
- Offer continued education and lifelong learning.
- Empower employee workplace engagement and participation.
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Customers

BCS Ammonia Safety training for customers, competitors, neighbors
BCS recognizes that business success is a collaborative effort, requiring the support and cooperation from customers and venders. Together we are a team. BCS continually looks at ways we can expand our collaboration with customers and venders, providing environmental and safety training classes, best practices, and giving them recognition.
List of Current Training Programs
Some of the training programs that we offer our industry partners are listed below:
- Shelter in Place
- Anhydrous Ammonia Safety Training
- Emergency Evacuation Drills
- Forklift Safety
- Lockout/Tagout
- Stormwater pollution prevention
- First Aid/CPR/AED
- Fire Extinguisher Training
- Sanitation Workshops
- Propane tank safety
- Personal Hygiene/Food Safety
- Hot Work Permit Safety
Goals
- Expand in-house training for customers and venders;
- Continue long-standing customer relations;
- Continue to provide excellent customer service.
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Environment

BCS Squalicum Creek Restoration volunteers, 2010
As a cold storage warehouse, BCS is strongly connected to the natural world. Our lifeblood is the storing and handling of nature's bounty: seafood, berries, vegetables and an abundance of other foods. We depend on a healthy environment to sustain these harvests. At BCS we try to do our part to foster environmental sustainability and make that a part of our everyday business model.
List of Current Achievements
- Recycle Program — BCS recycles toner cartridges, paper, cardboard, electronic devices and batteries as part of an ever-expanding recycling program.
- Wolf Hollow Wildlife Rehabilitation Center — BCS provides free storage for food products to feed animals in rehabilitation.
- Stormwater management — BCS conducts ongoing training for employees, on-site tenants and venders on stormwater pollution prevention.
- Energy conservation programs — Over the past decade, BCS has continuously adopted the latest technology to reduce power consumption. New refrigeration control systems at both plants have reduced power consumption by 4.8 million Kwh per year (enough power to run approximately 440 homes for a full year [source]). In addition, we have replaced over 70% of the facility's older halogen fixtures with more energy efficient florescent lighting, reducing consumption by approximately 800,000 Kwh per year.
- SMART Commuter Program — BCS incentivizes employees to find alternatives to single-occupancy vehicles in their commute to work. On any given day, over a third of our employees either carpool, bike or walk to work. BCS has been recognized by the EPA as one of the "Best Workplaces for Commuters," and we have twice won the Governor's Award for innovation in workplace commuting. BCS created a SMART commuter check-box area on the daily timesheet to make it easy for BCS employees to report their SMART trip.
- Paper reduction program — BCS continues to transition away from paper printed reports and preprinted forms as a part of its waste reduction efforts through electronic archiving and EDI communication with customers.
- Nooksack Salmon Enhancement Association — BCS provides ongoing monetary support to NSEA as well as volunteer labor for creek restoration projects. Lower Squalicum Creek, a local salmon-bearing stream near our facility was adopted by BCS and its employees in 2008 for ongoing stewardship.
- Sustainable local agriculture (CSA Farm Share) — As BCS recognizes that we are an integral part of the local food ecosystem, we participate in a "farm share" program, partnering directly with Cedarville Farm (Whatcom County) for weekly deliveries of local farm goods to employees. BCS is actively working to strengthen the local agricultural community.
- Marine Stewardship Council (MSC) certification — BCS has achieved MSC "Chain of Custody" certification. This eco-label is the globally recognized mark for seafood that can be traced back through every step of the supply chain to the well-managed and sustainable fishery that caught it. It enables the world's fisheries to demonstrate their environmental credentials - proving that they are fishing sustainably, implementing good management practices and minimizing their environmental impact.
Goals
- Strengthen the Smart Commute program.
- Reduce waste and expand the recycling program to all areas of the plant.
- Continue our stewardship of Squalicum Creek through the NSEA program.
- Achieve 100% conversion to energy efficient lighting.
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